Business Development Manager (m/f/d) 100%
About the Role
We are seeking an experienced Business Development Manager to join our North American commercial team and drive profitable growth through new customer acquisition and existing account development.
This is a hands-on, customer-facing sales role for a commercially driven professional who knows how to identify opportunities, build relationships, develop a sales pipeline, and convert prospects into long-term customers.
Reporting to the Commercial Manager, North America, the Business Development Manager will take ownership of business development activities within an assigned market, territory, or customer segment. The role will work closely with Inside Sales, Operations, Procurement, and other internal teams to ensure customer requirements are clearly understood, competitively priced, and successfully transitioned into operational execution.
The successful candidate will combine strong sales and relationship-building skills with a solid understanding of the logistics and transportation industry.
Step into the future - together with us!
The Bertschi Group is the market leader in logistics by rail, ship and road for the chemical industry. Headquartered in Switzerland, we are present with 3,100 Bertschi employees in 34 countries worldwide. Every day, we develop innovative, customized and sustainable logistics solutions for our global customers.
Key Responsibilities
New Business Development
- Identify, prospect, and acquire new customers within the assigned market or territory.
- Build and manage a qualified sales pipeline and convert opportunities into profitable business.
- Develop new business through customer visits, networking, referrals, and targeted prospecting.
Account Management
- Develop and grow existing customer accounts through upselling and cross-selling opportunities.
- Build strong relationships with customers and understand their evolving logistics and supply chain needs.
- Proactively address customer concerns and identify opportunities to increase revenue and profitability.
Sales & Commercial Execution
- Develop customer proposals and quotations in collaboration with the Commercial Manager and Inside Sales.
- Support RFQs and tenders and ensure customer requirements are accurately translated into commercial solutions.
- Manage opportunities through the sales cycle from initial contact through customer onboarding.
Revenue & Market Development
- Achieve assigned targets for revenue, volume, new business, and margin.
- Monitor market trends, competitor activity, and customer needs to identify new opportunities.
- Provide accurate sales forecasts and market feedback to the Commercial Manager.
Cross-Functional Collaboration
- Work closely with Operations, Procurement, and Inside Sales to ensure commercially viable and operationally executable solutions.
- Support a smooth transition from customer acquisition to operational delivery.
CRM & Reporting
- Maintain accurate customer, opportunity, activity, and pipeline information in the CRM.
- Provide regular updates on sales activities, pipeline development, and account performance
- 3-5+ years of business development experience in logistics, freight forwarding, transportation, or a related industry
- Demonstrated success in new customer acquisition and business development
- Experience managing and growing existing customer accounts.
- Solid understanding of logistics operations, transportation services, pricing, and supply chain processes.
- Proven ability to develop relationships with customers and decision-makers.
- Strong prospecting, negotiation, presentation, and communication skills
- Commercially minded with a clear focus on revenue and profitability.
- Strong organizational skills and ability to manage multiple opportunities simultaneously.
- Ability to work independently while collaborating effectively with cross-functional teams.
- Experience using CRM and standard business software.
- Willingness to travel within the assigned market as required.
We are looking for someone who is proactive, commercially driven, and comfortable creating business rather than waiting for it.
You should enjoy prospecting, meeting customers, understanding their business, finding solutions, negotiating commercial opportunities, and closing deals. At the same time, you should have the relationship-management skills needed to grow accounts after the initial sale.
The ideal candidate is someone who can operate independently in the market while working closely with internal teams to turn customer opportunities into profitable, executable business.
Are you interested in this exciting position?
Apply using the online form below, sending your resume and cover letter.
Are you interested in this exciting position? Apply using the online form below and note that we need the complete application dossier (letter of motivation, CV with photo, references, certificates) in order to examine your documents completely.
